Shipping policy
Shipping Policy
At VELORA, we strive to process and ship all orders as quickly as possible.
Processing Time
Orders are typically processed within 1–3 business days.
Shipping Time
Estimated delivery times are between 5–15 business days depending on the destination country and local carrier services.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Delays
Shipping times may be affected by customs processing, holidays, weather conditions, or other circumstances beyond our control.
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly provided addresses.
If you have any questions regarding your order, please contact us at:
velorashophq@gmail.com